Technical Support Specialist
LexisNexis
Do you enjoy Problem solving and Trouble shooting ?Do you have Technical Customer support experience?About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below.About our TeamWorking within the Tech Customer Support team helping B2B customers with support of internal products within Financial crime.About the RoleIn this role you will provide technical training, implement root-cause analysis, prioritise and drive solutions to reduce customer issues, focus on process/procedure improvement and knowledgebase contribution.Responsibilities
Requirements
Learn more about the LexisNexis Risk team and how we workAt LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: .Please read our .
Leeds
Sat, 07 Sep 2024 04:00:13 GMT
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