Test Centre Administrator – York

Job title:

Test Centre Administrator – York

Company

Pearson

Job description

Job Description:Pearson VUE ( ) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.Pearson VUE is a business of Pearson, the world’s leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in York.

• This is a permanent position.
• You will be required to work a minimum of 10 hours per month.
• The pay rate is £12.77 per hour, paid to you at the end of every month.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.Your Health, Safety & Wellbeing during COVID-19As a responsible employer, at Pearson VUE we take the health, safety and wellbeing of our colleagues and test-taking candidates very seriously. At our company-owned test centres, we are following recommendations from the Department of Health and Social Care and World Health Organization for preventing the spread of COVID-19 and protecting test candidates and our staff. Per the recommendations from global health organisations, we are implementing a strict cleaning regimen, which includes providing hand sanitizer to test-taking candidates upon entering the test centre and sanitizing the surface and equipment of each workstation after the end of every appointment. Any equipment used during the check-in process is also sanitized after every use.

• Make hand sanitizer available in the waiting area and prior to entering the testing room.
• Increase our cleaning and disinfecting regimens in between all testing appointments.
• Provide tissues to candidates upon arrival and permit candidates to wear a mask or disposable gloves if they choose.

Your ResponsibilitiesIn this important position, you will be required to:

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations after each candidate has finished their exam/test.

This is a fantastic opportunity for you to gain experience working with our diverse professional teams and you’ll have the opportunity to feedback to your Manager, suggesting ways we can improve to avoid any customer issues from happening again. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Saturday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.Our Successful ApplicantThis is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour such as whispering and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.Our Recruitment ProcessThis is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.Wishing you the very best of success with your application!About Us:What to expect from PearsonDid you know Pearson is one of the 10 most innovative education companies of 2022?At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets.To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we also have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at .We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to creating a workplace where talent can learn, grow and thrive.Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. All employment is decided based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing .To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: .Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Expected salary

£12.77 per hour

Location

York

Job date

Fri, 01 Nov 2024 01:36:02 GMT

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