Travel and Assessment Officer

Job title:

Travel and Assessment Officer

Company

Surrey County Council

Job description

Details

• Reference: SCC/TP/288141/2457
• Positions: 1
• Salary: £32,512 to £34,654 per annum
• Category: Travel and Transport
• Contract type: Fixed term
• Working hours: 36 hours per week
• Posted on: 21 January 2025
• Closing date: 11 February 2025
• Directorate: Children, Families & Lifelong Learning
• Location: Fairmount House, Bull Hill, Leatherhead, Surrey, KT22 7AH

DescriptionWe are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.The starting salary for this position is £32,512 per annum based on a 36-hour working week. This is a fixed term / secondment opportunity until March 2026.We are excited to be hiring a new Travel and Assessment Officer to join our fantastic Travel and Assessment team. Surrey’s Transport Coordination Centre Team are currently offering a great opportunity for someone looking to develop their career in transport planning. If you’ve got strong communication skills and some previous experience of working in this key area – we would love to hear from you!Our team operates in a flexible, hybrid style with a combination of office and home working – or wherever you feel most productive. We will ensure that you receive a full induction and training with regular guidance, support and performance conversations with your Team Leader; we want you to feel confident and capable in your role.Rewards and Benefits

• 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years’ service and 30 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer’s leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the ServiceChildren’s Services provide a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. This often requires close working with stakeholders such as Senior Managers, County Councillors and Emergency Planning. These are sensitive and often emotive service areas that are of significant interest to Councillors and the public.About the RoleAs a Travel and Assessment Officer, you will be part of the Children, Families and Lifelong Learning Directorate and will join our Travel and Assessment team who ensure the efficient and effective delivery of Home to School Transport.We undertake operational tasks and processes, working with Contracted Transport Operators, parents, head teachers and other internal and external agencies where necessary. You will offer guidance and support to these service users, stakeholders and operators. Tasks are undertaken in accordance with relevant Government legislation and Council policies, with an emphasis on attention to detail, high levels of customer service and safeguarding.This team is responsible for delivering and monitoring compliance of the home to school transport service for children across the authority. This is a complex, statutory area of work that requires adherence to policies and procedures. The post holder must operate to ensure safeguarding issues are adhered to as well as appropriate resources given to pupils who are eligible for travel assistance.Shortlisting CriteriaTo be considered for shortlisting for this position, your CV and personal statement will need to clearly evidence:

• Experience of working within transport planning and/or contract compliance environment
• An understanding of safeguarding procedures
• Great communication and customer service skills
• Flexibility to work from home and independently learn when required
• An ability to plan effectively

Contact UsPlease contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.For an informal discussion please contact Clare Wiggin or Keith Baxter-Russell via email.The job advert closes at 23:59 on 11/02/2025 with interviews to follow.An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role.We look forward to receiving your application, please click on the apply online button below to submit.Our ValuesOur values are as important as our abilities and shape who we are as an organisation. Discover more about .Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.Our CommitmentSurrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.Files to download

• Reviewed: 29 Jan 2025

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• © Surrey County Council 2025
• ID: 187280

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Expected salary

£32512 – 34654 per year

Location

Leatherhead, Surrey

Job date

Thu, 30 Jan 2025 05:59:07 GMT

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