Travel Sales Consultant

Job title:

Travel Sales Consultant

Company

Travelopia

Job description

Are you ready to embark on a career where every day brings new challenges and opportunities? We are on the lookout for a seasoned Travel Sales Consultant with a passion for Adventure Travel? Join our team at Exodus, where you will be selling an unforgettable product!Join us and in return you will be rewarded with:

• Competitive salary $50.000 – $55.000 + uncapped commission
• 25 days annual leave that increases with length of service
• Healthcare, Dental Benefits and Contributory Pension scheme
• Educational travel
• Progression Plan – personal development is key within Exodus
• Remote working in Canada

As a Travel Sales Consultant you will be a member of our North American Contact Centre answering inbound calls, creating bookings, and delivering the highest standard of customer service, with the aim of delivering commercial growth in line with business objectives. This will be achieved by following a dedicated sales framework, service and quality assurance and keeping commercial targets at the forefront of what you do. You will collaborate closely with the rest of the global Sales team, as well as other key departments within the business, to achieve booking targets and consistently achieve stretch key performance indicators. Your focus will be on excellent customer service, proactive pipeline lead management, and should be driven by the consistent achievement of targets.What you will be doing:

• Responding to sales enquiries from inbound calls, emails, and live chats. Occasionally, you may be required to make outbound sales calls, where demand requires
• Working to Sales KPI’s and achieving/exceeding monthly sales targets
• Processing bookings from enquiry through to taking a deposit and confirming the booking
• Delivering the highest standard of Customer Service – our motto is to go above & beyond
• Administration duties required to complete reservations, book flights, or request additional services from our ground teams
• Use varied and creative sales techniques to convert bookings and drive results

What we are looking for:

• Strong sales background with experience and success in a previous sales position, ideally from within the travel industry, although this is not a pre-requisite
• The highest level of tenacity, curiosity, and a strong work ethic with a drive to self-develop skillsets
• Proven track record of hitting sales targets
• Excellent listening, storytelling, and communication skills, and the ability to use this to bring travel experiences to life
• Genuine passion for excellence in customer care
• Demonstrable geographical knowledge and a passion for adventure travel

A bit more about us…Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies delivering extraordinary traveling experiences across more than 90 countries worldwide. Providing unparalleled expertise and local knowledge, our exceptional guides on the ground and teams in our worldwide offices have been crafting amazing travel experiences for years. Our values are to Bring Happiness, Take Responsibility, Be Ambitious and Always Passionate, they underpin the work that we do and act as a reminder of why we do it. We are looking for people who can embrace our values and live them every day.Our dedication to equity, diversity & inclusionWe believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensionsTravelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations in a timely and confidential manner. Information received will be handled with the utmost discretion.To request accommodations, please contact our team at#LI-SR1 #LI-REMOTE

Expected salary

$50000 – 55000 per year

Location

Toronto, ON

Job date

Sat, 23 Nov 2024 04:22:10 GMT

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