Job title:
Trust & Safety Associate – £14/hr in Oxford
Company
Job description
DescriptionTrust & Safety Associate – £14/hr in OxfordMust know:
- 9 AM – 5 PM shift
- Pays £14/hr
- Opportunity to work in a Hybrid schedule
About the Opportunity:We are seeking someone who will validate new supplier sign-ups/accounts and provide support to customers who needs assistance regarding trust and safety issues.This company is one of the top travel agencies in the world. They operate online travel agencies, comparison shopping websites, and mobile apps with user-generated contentSome of their employee reviews:“Great benefits and transparent with what the big picture looks like.”“For the most part, great workmates regardless of rankings who are willing to answer your queries at any time.”General Responsibilities:
- Assisting in validation checks
- Investigating suppliers and bookings using the information provided by the customer
- Analyzing information and making conclusions in an efficient manner about the legitimacy of the supplier/booking
- Make justifiable decisions in regard to evidence found and relate this to how we can proceed with new customers
Requirements and Skills:
- Experience in a research environment is advantageous
- Must be confident in using a computer
- Prior experience with Trust & Safety, Fraud, Risk, or related experience is preferred
- Prior experience with Microsoft Office Software within a Customer Service role is desirable
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Expected salary
£14 per hour
Location
Oxford
Job date
Thu, 10 Oct 2024 01:50:59 GMT
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