Urgent Hiring For Patient Service Representative

Job title:

Urgent Hiring For Patient Service Representative

Company

Actalent

Job description

Hiring for Customer Service Representative/Call Center RepresentativeJob DescriptionWe are seeking a dedicated Customer Service Representative to join our team. You will be responsible for answering calls, emails, and other requests from patients and healthcare providers while meeting or exceeding service level goals. This role involves handling a high volume of incoming and outgoing calls, accurately capturing information, and providing tracking and shipping details for medications. You will also assist new and returning patients with their application processes.Essential Skills

• Experience in customer service, particularly in high volume call centers.
• Ability to multitask and perform detailed work.
• Proficient computer skills, including Microsoft Word.
• Strong problem-solving abilities and capability to resolve issues effectively.

Qualifications

• High school diploma or GED.

BENEFITSEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan – Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramPay and BenefitsThe pay range for this position is $17.00 – $17.00Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:� Medical, dental & vision� Critical Illness, Accident, and Hospital� 401(k) Retirement Plan � Pre-tax and Roth post-tax contributions available� Life Insurance (Voluntary Life & AD&D for the employee and dependents)� Short and long-term disability� Health Spending Account (HSA)� Transportation benefits� Employee Assistance Program� Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Louisville,KY.Application DeadlineThis position will be accepting applications until Dec 20, 2024.FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Expected salary

Location

Louisville, KY

Job date

Fri, 13 Dec 2024 04:31:49 GMT

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