User Research Specialist (Digital: BT Business)
BT
Full time, 3 days a week together in our Manchester or Birmingham Digital Hubs (flexible 2 days wherever).The immediate assignment:As a User Research Specialist in BT, you will be accountable for the user research thinking and strategy that supports our squads to craft world class experiences.You’ll be accountable for providing the digital team with best-in-class digital customer insight to ensure the teams design the best experiences for customers and advisors. You will help define and deliver the user research & testing strategy for BT.User Research Specialists within BT enable the team to understand and solve user needs related to products and services.Key accountabilities:
As a specialist, there’s more to the role:
Who you are:We want the best people with the best talent to work with us at BT Business, so don’t be put off if you don’t feel you meet 100% of these requirements. If you think you’re the right fit, we want to hear from you!
Benefits:
Our leadership standards:-Looking in-Leading inclusivelyI inspire and build trust through self-awareness, honesty and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.-Looking out-Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making.-Looking to the future-Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best.What we stand for:We hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team’s values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.How to apply:It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!
Birmingham
Sat, 06 Jul 2024 07:48:01 GMT
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