VaaS Engineer

Req ID: RQ189288

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret

Public Trust/Other Required: None

Job Family: Network Engineering

Skills:

Network Engineering,Unified Communications,Voice Networks

Certifications:

CCNP Enterprise (CCNP-Enterprise) – Cisco Systems – Cisco, Cisco Certified Network Associate (CCNA) Voice – Cisco Systems – Cisco Systems

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

If you’re interested in the Information Technology industry and enjoy troubleshooting technical issues, then a VaaS Engineer role may be perfect for you. As a VaaS Engineer , you will be responsible for designing, implementing, and maintaining communication systems that integrate voice, video, and messaging services. You will also oversee optimizing the VaaS network infrastructure, ensuring a seamless user experience, and monitoring the overall system’s performance. Your technical skills will be crucial as you work with various team members to identify and solve day-to-day issues.

Additionally, you will collaborate with other IT professionals to continuously improve the company’s communication infrastructure. A VaaS Engineer role requires proficiency in network troubleshooting, VoIP, and security protocols. This role is perfect for someone who loves to solve complex technical problems and is passionate about delivering superior communication experiences.

HOW YOU WILL MAKE AN IMPACT:

• Design and implement unified communication and Voice as a Service systems that integrate messaging, voice, video, and collaboration tools for businesses or organizations.

• Configure, implement and troubleshoot unified communication infrastructure, including servers, gateways, routers, switches, and other related devices.

• Ensure unified communication systems meet performance, availability, and security requirements through monitoring, testing, and tuning.

• Work closely with other IT professionals, such as network engineers, application developers, and security analysts, to deliver integrated solutions and enhance end-user experience.

• Develop and document standard operating procedures, installation guides, user manuals, and training materials to support unified communication systems.

• Stay up to date with the latest industry trends, technologies, and best practices related to unified communication and related domains, such as VoIP, SIP, H.323, WebRTC, SD-WAN, and Cloud.

• Assists in the development and deployment of VaaS solutions

• Responsible for creating technical documentation for infrastructure solutions

• Identify network system issues, troubleshoot, and provide solutions

• Provide preventative measures to ensure uptime and optimal performance of the environment

• Perform complex problem isolation within the Telecommunications Infrastructure and Networks

• Creates technical documentation for infrastructure solutions

• Leading the engineering design, development and test process for the chosen product set

WHAT YOU’LL NEED TO SUCCEED:

• BA/BS and 8+ years of experience or equivalent years of experience

• Contract Requires US Citizenship and the ability to obtain and maintain a Top-Secret clearance

• Experience in helping people communicate through managing, designing and implementing enterprise scale VoIP and Video over IP network environments with a focus on Microsoft, Avaya, and Polycom voice and video technologies

• 4+ years of related telecommunications experience

• 2+ years working knowledge of VOIP networks

• 2+ years of experience with voice and data cabling circuits/standards such as: analog, digital, POTS, PRI, BRI, CAT-3, CAT-5, CAT-6, and Fiber Optics.

• Ability to work independently with minimal supervision.

• Ability to work effectively as a member of a team to accomplish tasks and resolve technical issues.

• Ability to work in a high-demand, fast-paced environment.

• Ability to obtain and maintain a U.S. Department of Energy Q level security clearance

• The following certifications: CCNP Router/Switch, CCNA Voice, and CCNP Enterprise

NICE TO HAVES:

• Experience with data and voice networking

• Experience with various models of Cisco Voice over IP phones

• Experience supporting a U.S. Government customer

• USCIS, CCIE, certification

• Experience working in Agile development environments.

• Experience deploying to cloud environments.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holiday

The likely salary range for this position is $116,450 – $157,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.