Vice President, Software Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Vice President, Software Engineering

Overview

Global SME Engineering’s organizational goal is to build innovative solutions and products that enable Mastercard to provide competitive solutions to small and medium businesses that complement the Payments ecosystem and Payment-adjacent experiences. The goal is to create an ecosystem of products that Mastercard provides to business owners that helps them focus on their core business.

Be part of Mastercard and embrace the “Mastercard Way” of – “Create Value, Grow Together and Move Fast” by doing the right thing, focused on “Decency, Inclusion, and Force for Good.”

Role
As VP, Software Engineering for the SME Services, this person is accountable to run the teams focused on building products for,
1. SME’s Business Essential Services required to run the business efficiently; the initial set of capabilities of focus are – 1. Cashflow Management 2. Open Banking integrations – retail/Wholesale 3. Invoicing 4. Expense Management 5. SME’s Employee Experiences 6. Cyber risk solution integrations 7. Education/Training.
2. SME’s Value-Added Service like Loyalty solutions, Market insights etc. which will enhance a merchants ability to run their business focused on Growth.
3. SME Profile & Identity, which are services This team will create facades and APIs that will enable seamless look up for Merchant Profiles, link them across various identities like Vcita, Open Banking etc. and will evolve into the Merchant Profile for Mastercard Enterprise. This team will work very closely with the Data Engineering team to create a strong OLAP – Online Analytics Processing, and OLTP – Online Transaction Processing, platform to maximize the usage of Profile data. This team will also expand into potential KYC and KYB flows due to the proximity of the profile with these flows/assets. The team will support AML implementation and will enable the role of a document custodian linked to a validated business profile. This team’s goal is to create a “Mastercard Business Connect”, which would be the verified business profile that can be used by other tools and services
4. Account Payable/Receivable & Virtual card solutions – This team will be accountable to build functionalities/capabilities that enable the SMEs to initiate/receive payment related feature set. The team will focus on efficiently integrating payment gateways, enabling efficient Account Payables and Account Receivable flows, Enable multi rail payments across the SME stake holders, and create SME focused VCN solutions

Overview

• Responsible for the analysis, design, development and delivery of software solutions
• Defines requirements for new applications and customizations, adhering to standards, processes and best practices

Responsibilities

• Formally supervise and coach 10+ groups/teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
• Oversee the management of the Software Engineering function and acts as the highest authority on high-level and complex decisions within the function
• Work with business/product owners to develop and deliver on new services to introduce new products and bundles
• Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution
• Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
• Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
• Continuously engage and improve teams’ performance by conducting recurring meetings, knowing your people, managing career development, and understanding who is at risk
• Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
• Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
• Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
• Provide strategic thinking and leadership on a wide range of application types, architectures, or software-development methodologies
• Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
• Update Executive Leadership on status of high visibility initiatives

Experiences

• IT experience with successful track record in managing medium-to-large scale development organization with demonstrated thought-leadership, cross-functional influence, and partnership
• Progressively grown career with proven design and development experiences in multiple languages, secure coding standards – e.g., OWASP, CWE, SEI CERT, and vulnerability management
• Understands internals of operating systems to deliver interoperable and performant code
• Has skills to develop and evangelize on reference architecture and run principles to help teams adopt Engineering Principles from the start – poison pill, active/active/active, auto-scaling, self-healing, others.
• Understands use cases for advanced design patterns – e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four, to implement efficient code
• Understands and implements Application Programming Interface standards and cataloging to drive API/service adoption and commercialization
• Has skills to promote and coach teams on take on full stack development and facilitate end-to-end service ownership
• Has skills to engage engineers across Technology organization to promote standard software patterns and reuse of common libraries and services
• Has experience in leading and coaching teams to perform software planning and estimation for large scale complex programs
• Has skills to drive trade-off discussions to set right development capacity based on value drivers – e.g., regulatory, security, new business, market parity, technical debt.
• Has experience in design and execution of automation across multiple business areas and provides guidance on best methods and tools.
• Has an expert understanding of DevOps best practices to guide developers and abstract application development from underlying hosting platforms and infrastructure
• Performance engineering experience to ensure applications are built to scale, run, and perform for varying demands.
• Has skills to evaluate practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality
• Has skills to perform architecture and cost analysis for internal, hybrid, and public cloud environments
• Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders
• Experience in setting up test environments simulating production set ups, including high availability and monitoring; leverage automation and ephemeral architecture for test environments to drive down run costs

Education:
bachelor’s degree in information systems, Information Technology, Computer Science or Engineering or equivalent experience.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.