VIP Cigar Lounge Manager

Job title:

VIP Cigar Lounge Manager

Company

Michael Page

Job description

An exciting opportunity has arisen for a passionate Cigar Manager to manage a luxurious retail space in the heart of the city. The ideal candidate will have a strong background in retail, an understanding of luxury goods, and a passion for cigars.

• Oversee all aspects of the exclusive cigar lounge, ensuring it operates smoothly and maintains its luxurious appeal.
• Maintain and manage an exclusive clientele of cigar enthusiasts and aficionados.
• Develop and execute strategies to drive footfall to this luxury venue and ensure customer satisfaction.
• Maintain an in-depth knowledge of cigars and share this expertise with both staff and customers.
• Hire, train, and manage retail staff to provide exceptional customer service.
• Implement and oversee inventory control measures to minimise stock loss.
• Collaborate with the marketing team to develop and implement promotional activities.
• Ensure compliance with all regulatory requirements and company policies.
• Provide a welcoming and inclusive environment for all customers and staff.

Apply to be a part of the latest sensation set to hit London!Join a highly successful global organisation and grow your career!A successful Cigar Manager should have:

• A valid and recognised Cigar Sommelier Certification and License to sell.
• Complete understanding of process of making, maturing and storing cigars and knowledge of best pairings.
• A robust background in a luxury hospitality environment, especially within a cigar lounge.
• An exclusive black book and a sought-after sommelier with luxury clientele.
• Prior experience in managing staff and all aspects of hiring, mentoring, P&L, operations, etc.
• Comprehensive knowledge of cigars, from cultivation to consumption.
• Strong leadership skills, with a knack for inspiring and motivating a team.
• Exceptional customer service skills, with the ability to cater to a high-end clientele.
• Excellent communication skills, both written and verbal, and a highly articulate service-oriented person.
• A proactive approach to problem-solving and the ability to make sound decisions under pressure.

The company is a large organisation in the services industry, known for its impeccable reputation in hospitality, financial services, and luxury retail. With a diverse team of experts, they operate a high-end retail space that caters to a discerning clientele.

• A competitive salary ranging from £60,000 to £90,000.
• A positive and professional working environment.
• The opportunity to work in one of the city’s most luxurious retail and hospitality spaces.
• The chance to work with a diverse team of experts in the global services sector.
• An exciting and challenging role that offers room for growth and development.

If you’re a passionate Cigar Manager looking to make your mark in a high-end retail space, we’d love to hear from you. Apply today to join this exclusive team and take the next step in your career.

Expected salary

£60000 per year

Location

London

Job date

Sun, 23 Mar 2025 05:01:10 GMT

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