WGL – Director, Digital, WGES

Job Description

WGL – Director, Digital, WGES

The Director, Digital – WGES will serve as a strategic business partner to key stakeholders, ensuring the pragmatic and effective delivery of digital services to WGL Energy Services (retail energy marketing business) and the broader Utilities team, reporting to the SVP, Chief Digital Officer. The successful candidate will drive digital transformation, innovation, and operational excellence, with a focus on modernizing the application stack and implementing more efficient sustainment models. They will successfully execute a complex transformation roadmap, positioning digital as a business enabler and catalyst for growth. This role will create alignment and efficiencies within WGL Energy Services, delivering exceptional service to stakeholders.

You will:

• Lead WGL Energy Services’ digital function by ensuring the pragmatic and effective delivery of all digital services. This includes setting strategic direction, managing day-to-day operations, and ensuring alignment with overall business goals.
• Advise WGL Energy Services leaders on industry best practices in retail energy from a digital and IT perspective. Provide insights on how these practices can impact the business positively and drive competitive advantage.
• Collaborate with leaders to create multi-year digital roadmaps aligned with business strategy and risk tolerance.
• Work with business stakeholders to capture requirements and ensure digital resources drive business outcomes, applying innovative solutions to complex challenges.
• Partner with the Security Team and Utilities leaders to implement effective digital risk and cybersecurity practices
• Establish and maintain a digital organization capable of executing roadmaps, managing people, finances, vendors, resource capacity, performance, value, and communications
• Drive the successful execution of digital roadmaps through programs, projects, and initiatives, ensuring delivery on schedule, budget, quality, and outcomes.
• Oversee local Digital resources through indirect reporting relationships, partnering closely with shared services leads and the WGL Energy Services business leadership team to ensure alignment across the portfolio.

You have:

• Bachelor’s Degree in IT or a related field preferred.
• 10+ years of IT leadership experience, including enterprise architecture, solution delivery, applications management, infrastructure and operations, software engineering, cybersecurity, and IT risk and controls.
• Professional IT certifications in two or more areas such as IT4IT, PMP, PRINCE2, MSP, TOGAF, ITIL, CISSP, CISA, CRISC, or CISM.
• Proven experience as a collaborative leader in complex, globally matrixed environments, leveraging shared technology services and centers of excellence.
• Strong influencing, analytical problem-solving, and negotiation skills. Demonstrated ability to build high-performing teams, recruit, hire, develop, and retain top talent, and coach and mentor employees to develop leadership skills.
• Demonstrated leadership in navigating ambiguity and change, cultivating strong relationships with executives and key business partners, and driving change initiatives with a focus on accountability and timely project delivery.
• Adept at translating business strategy into targeted outcomes, capabilities, data, digital applications, and infrastructure.
• Extensive experience in technology, including various Salesforce clouds (service, utility, experience, marketing). Energy industry experience is highly desirable.
• Familiarity with Product Oriented Delivery models, commercial and residential markets, and mass markets. Preference for DevOps and Agile project delivery methodologies.

Compensation:

We offer a competitive salary range of $173,000 – $237,000 per year, commensurate with experience, education, and skills. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off.

You’ll be part of a diverse and inclusive team that values safety as a cornerstone of our success. Military veterans and candidates from diverse backgrounds are strongly encouraged to apply.

Why work at AltaGas?

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.

To learn more about our mission:   https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person’s ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role.

U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.