CBRE
hiring-jobs.com
Workplace Coordinator
Job ID
183109
Posted
03-Sep-2024
Service line
GWS Segment
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Trowbridge – England – United Kingdom of Great Britain and Northern Ireland
About the Role:
As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do:
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First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
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Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
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Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
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Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
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Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
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Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.
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Review customized client materials to ensure they follow brand guidelines.
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Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
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Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups.
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Follow specific directions as given by the manager and work under minimal supervision.
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Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
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Impact own team and other teams whose work activities are closely related.
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Suggest improvements to existing processes and solutions to improve the efficiency of the team.
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Evaluate and communicate unusual and/or complex content in a concise and logical way.
What You’ll Need:
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High School Diploma or GED with 3-4 years of job-related experience.
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A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
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In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
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Advanced organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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