Workplace Experience Assistant

Job title:

Workplace Experience Assistant

Company

dentsu

Job description

Job Description:IntroductionDentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.We’re hiring for a Workplace Experience Assistant to join the Facilities Workplace Experience team at our office in 10 Triton Street, London, NW1.Purpose of the RoleWe are looking for someone special to become a vital part of our Workplace Experience (Facilities) team supporting and enhancing our employee and client experience in our UK Head Office.Our WX Assistants play an integral role ensuring our office is and services are fit for purpose, compliant, sustainable, and cost-effective. Working as part of a highly skilled & collaborative team, each of our WX Assistants should deliver an exceptional service whilst using innovation to proactively multi-task in a fast paced, evolving, and exciting environment. They must be energetic, demonstrate a willingness to help, and have a positive can-do attitude.Due to the nature of the tasks, there is a high-level of manual handling and heavy lifting required.Key ResponsibilitiesWorking as a key part of a highly skilled WX team, supporting the business to ensure a smooth and efficient service delivery experience. This will include, but is not limited to, the operation of our mailroom services.Deliver high quality mailroom services by meeting all appropriate SLA’s and deliver a consistent service which exceeds customer expectations. This includes but is not limited to:Sorting, scanning and delivery of post, parcels, and general deliveries to our building and externally.Management of couriers.Continuously support the safe environment for employees and visitors to our building by having regard for all Health and Safety legislation, plus company policy and procedures.Undertake new starter Health and Safety inductions along with Desk Screen Equipment and New Expectant Mother assessments.Carry out routine H&S checks throughout our office including weekly floor walks reporting on slips, trips and hazards or any other H&S issues.To support our Front of House team with meeting room set ups by continuous and proactive engagement.Maintenance and delivery of our poster communications throughout our building.Supporting the business by assisting with the preparation and implementation of internal or external events (pitches, meetings, events) ensuring rooms and facilities are presentable and in good working order to meet client requirements.Continually strive to find ways to reduce incoming mail and supporting our ISO:14001 & ISO:27001 accreditations.Representing the business as a First Aider and/or a Fire Marshal (training can be provided).Qualifications + Skills

• Manual handling skills/training – Desirable.

• First Aider/Fire Marshal – Desirable.

• Experience working as part of a wider Workplace team and leading the mailroom environment – Desirable.
• Solid administrative skills with close attention to detail.

• Strong customer service skills.

• IT skills and a good understanding of Outlook and MS Office.
• Professionally presented and well mannered.

• Attentive to client/customer service needs.

• Must be a self-starter and use initiative.

• Ability to communicate clearly and effectively.

• Enthusiasm for working with people and a flexible approach to work is essential.

What we offerThis is a permanent role.The team is based in our London office. You will be required to be on site 5 days a week, Monday to Friday from 8am to 5pmAs well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.Inclusion and DiversityOur diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.#LI-OnSiteLocation: LondonBrand: DentsuTime Type: Full timeContract Type: Permanent

Expected salary

Location

London

Job date

Sun, 16 Mar 2025 04:07:09 GMT

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