Yves Saint Laurent & Prada Beauty Retail & Education Manager – Newcastle, Leeds and Glasgow (37.5 hours)

Job title:

Yves Saint Laurent & Prada Beauty Retail & Education Manager – Newcastle, Leeds and Glasgow (37.5 hours)

Company

L’Oréal

Job description

Retail and Education Manager, YSL and Prada Beauty – Newcastle, Leeds and GlasgowWHO WE AREJoin us at L’Oréal, the world’s #1 beauty company present in over 150 markets. For over a century, we have been transforming; fuelled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. So, let’s team up and create the beauty industry of the future together!In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our division has an unrivalled portfolio of 23 aspirational brands and an incredibly talented team of 28,000 experts, making it perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.A DAY IN THE LIFEDevelop your retail teams across multiple sites to deliver outstanding customer service and maximising retail in line with the L’Oreal Luxe strategy.As well as developing teams, you will be putting in place strong retail plans to grow your portfolio, as well as gain market share in your stores. In addition, you will be able to influence and engage our Retailers and Senior Mancom stakeholders, demonstrating leadership through exceptional local market and store knowledge.Retail Management

• Manage your retail budget for your region, ensuring plans are executed with the vision of long-term success
• Manage store targeting process to ensure clear and accurate targets by store reflecting a consistent strategy, ensuring targets are in line with company
• Develop and grow customer relationships with key stakeholders at store level. Collaborate on store opportunities and initiatives, in addition to addressing any areas of concern / feedback shared
• Achieve the targets and manage the collection of CRM data
• Through regular in store visits provide detailed feedback to your Director and HR on what’s working and what’s not working
• Manage the FTE and HC targets for the stores in your region and monitor productivity levels, ensuring you are reacting to productivity and planning resources effectively
• Act as key point of contact for stores / department managers within your territory, ensuing clear communications of plans and activities
• Put in place retail actions plans to grow the sales and KPI’s of your stores, including eventing where appropriate
• Identify through analysis of the business opportunities and react to the markets opportunities and challenges to maximize results
• Support seasonal retailer strategy meetings and maintain regular interim meetings reviewing performance and recommending actions as needed
• Leverage your L’Oreal Luxe understanding to influence your retailers and maximize results through effective portfolio management

People Development and Management

• Coach and develop Beauty Consultants with a focus on development of inclusive service and retail skill set.
• Recruit, onboard, coach and develop new starters into the business with inclusion at the forefront of your mind.
• Contribute to the drive of digital learning and engagement .
• Be a One Luxe ambassador and advocate of change .
• Collaborate with teams to ensure consistency, success and achieve results together .
• Own the talent development and coaching of your retail teams to exceed targets and provide clear career progression.
• Performance manage effectively and timely to maximize sales and performance
• Take ownership and manage employee relations cases within your team

Operations

• Foster a OneLuxe communication approach to build excellent retailer relationships and collaborate with retailers to ensure success
• Monitor and report back on stock levels to optimize performance
• Ensure excellence of brand image in the stores at all times; counters, displays, team, etc
• Champion simplicity through ways of working with head office and field teams
• Financial management of budget and expenses
• Provide proactive feedback to internal departments to help drive collaboration across brands
• Oversee and influence across-functions to ensure a joint-up approach through Education, Artistry and Events

YOU HAVE

• Previous sales and team management experience, ideally within beauty industry
• Exceptional leadership and coaching skills
• Experience and understanding of effective sales techniques, customer service and proven ability to drive results
• Strong analytical skills
• Demonstrates the ability to work autonomously
• Strong communication skills
• Ability to work in an ever changing & demanding environment
• Strong capability on Microsoft Office [including Excel, Powerpoint and Outlook]
• Valid driving licence

YOU AREOperational Master:

• Deliver a service of excellence
• Champions business tools i.e. OneRetail, OneHR, etc
• Delivers Retail Fundamentals
• Guarantees Compliance

People Champion:

• Build diverse team of champions
• Attracts, Recruits and Integrates Diverse Talents
• Customizes Employee Development

Change Agent:

• Anticipate and facilitate change
• Shares L’Oréal Culture
• Enhances Collective Engagement
• Creates Future Readiness

YOU ARE CONTINUED

• Respectful. Whoever you’re talking to, you treat everyone with the same level of respect
• Open – To new ways of doing things. To other people’s ideas
• You. You’re real. And you’re true to yourself. We cherish and celebrate diversity.

WHAT WE OFFERWe put people development and learning at the heart of our business; we’ll help you master your role, develop your technical expertise and you’ll benefit from exceptional management and leadership programmes. From face-to-face workshops to our global online learning resources, you’re actively encouraged to embed learning into your daily life and are rewarded for continuous improvement. Don’t forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve. We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further. There’s also the chance to enrol in medical and dental insurance, gym discounts, and health check-ups.Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well!WE ARE ENGAGED AND COMMITTEDWe’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way.The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion or any other characteristics protected by law.We are proud to be an equal opportunity employer.Discover our mission, purpose and values –

Expected salary

Location

Newcastle – Leeds

Job date

Sat, 20 Jul 2024 03:02:59 GMT

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